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Third-Party Support for Enterprise Software | Rimini Street Third-Party Support for Enterprise Software | Rimini Street
  • What we do
    End-to-end support and services for enterprise software
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    • We help you…
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    Mission-critical, expert support and services for the most popular enterprise software and database platforms
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Rimini Consult™: IT Professional Services

Optimize your enterprise systems with IT professional services & consultingfrom the global leader of third-party support for Oracle, SAP, VMware and more.

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Rimini Consult™: IT Professional Services

Enable transformation with IT professional services

If you’ve encountered challenges in getting your IT transformation projects off the ground, you’re not alone. It’s not uncommon to run into staffing, timing or budgetary issues — all of which can lead to projects being pushed further out and your organization falling behind. When you factor in vendor pressure to upgrade or migrate ERP systems without a clear ROI, it’s easy to see why achieving transformation can be so difficult.

As the leading global provider of third-party enterprise software support, management and innovation solutions for Oracle, SAP, VMware and more, Rimini Street makes navigating complex systems simple. Unlike traditional IT consulting firms that are not always vendor agnostic and merely leave you with recommendations, Rimini Consult takes a hands-on approach by providing tangible solutions through global engineering talent that prioritizes your business needs, not the vendor’s.

At Rimini Street, we listen, learn, align and work within the budget and timeline agreed upon. Together, we can transform your IT into an extraordinary accelerant for growth.

Maximize ERP capabilities

Maximize ERP capabilities

Improve performance, strengthen security posture and future-proof ERP with personalized solutions. Let us help ensure your existing systems are robust and capable of supporting your growing business.
Enhance without upgrades

Enhance without upgrades

Modernize existing systems with new features and functionalities without upgrade delays. The Rimini Consult team can help design and implement niche projects and customizations per your desired timeline.
Get better outcomes

Get better outcomes

Your choice of IT professional services partner impacts project budget, timeline and success. Experience unmatched support and services that have earned us a 4.9/5.0 client satisfaction rating.

The Rimini Consult process

We know that each organization’s challenges are unique. Applying a proven framework for determining needs and finding the right solutions, we partner with you to deliver success from beginning to end.

Learn

Learn

Share with us the problems you’re experiencing, giving our professionals the opportunity to understand where you want to go in your transformation efforts and what roadblocks may be delaying your progress.
Align

Align

Receive a tailored proposal for IT professional services that fits your organization’s needs, budget and goals, along with the expected timeline to achieve your desired outcomes.
Agree

Agree

With a formal commitment for IT professional services delivery in place, our global team of experts gets to work right away to help your organization achieve Transformation without Disruption™.

Strategic consulting assessments

Rimini Consult offers a full spectrum of targeted assessments to address the most critical priorities for enterprise leaders. Our portfolio is designed to deliver rapid, measurable impact across your entire application landscape.

  • Define your strategy
  • Optimize your business processes
  • Optimize your technology
  • Optimize your security
  • Optimize your operations

Strategy and Roadmap Development Assessment

Leverage expert-led strategy and roadmap development that guides critical decisions, including whether to upgrade, migrate or optimize while unlocking hidden value, improving software efficiency and aligning IT capabilities with business transformation goals.

Business challenges addressed:

  • Improving operational efficiency and cost optimization
  • Freeing up critical resources and adopting best practices
  • Reducing complexity
  • Enhancing security
  • Enabling flexibility and interoperability

Business Process Optimization Assessment

Attain a targeted evaluation of enterprise business processes and their implementation within your software — uncovering inefficiencies, recurring challenges and missed opportunities — with actionable recommendations to improve agility, enable smarter decision-making and maximize operational value.

Business challenges addressed:

  • Improving operational efficiency and cost optimization
  • Reducing complexity

Technology Optimization Assessment

Receive a comprehensive assessment of your enterprise software, infrastructure and database environments to uncover performance bottlenecks, strengthen security posture and mitigate interoperability risks — all aimed at unlocking hidden value and improving operational efficiency.

Business challenges addressed:

  • Improving operational efficiency and cost optimization
  • Freeing up critical resources and adopting best practices
  • Reducing complexity
  • Enhancing security
  • Enabling flexibility and interoperability

Security Optimization Assessment

Optimize your security posture by managing exposure to zero-day threats, ransomware and vulnerabilities. Our global team of security professionals works around the clock to help you strengthen your environment, assess your risk posture and address any residual risks.

Business challenges addressed:

  • Improving operational efficiency and cost optimization
  • Freeing up critical resources and adopting best practices
  • Reducing complexity
  • Enhancing security

Managed Services Optimization Assessment

Maximize the value of your managed services by analyzing tickets and discovering trends and root causes of repetitive issues.

Business challenges addressed:

  • Improving operational efficiency and cost optimization
  • Freeing up critical resources and adopting best practices
  • Reducing complexity
  • Enhancing security
  • Enabling flexibility and interoperability

IT consulting services

Designed to address the most common ERP issues, our portfolio includes a broad spectrum of IT consulting services. No matter your needs, you can rely on Rimini Street to deliver focused solutions and targeted application enhancements, allowing for the greatest value for discrete changes.

Cloud and database migrations

Cloud and database migrations

Lift and shift to cloud/open-source database environments for cloud cost and operations optimization with reduced time to value
Interoperability and integration

Interoperability and integration

Process analysis and solutions that help future-proof your technology, provide interoperability assurance and enable composable ERP
Security strategy and hardening

Security strategy and hardening

Assessment, design and implementation of a better, holistic security strategy and roadmap
Technology assessments

Technology assessments

Deep dive into a specific subject or trouble area, helping you understand the root cause of issues or challenges and providing a path forward
Observability and monitoring

Observability and monitoring

Health checks and implementation of monitoring solutions to identify potential risks
Roadmap and strategy

Roadmap and strategy

Consultancy that analyzes your strategy, roadmap and business goals to deliver a business-driven roadmap aligned to your needs
Bespoke/custom projects

Bespoke/custom projects

Design and implementation of niche projects/customizations to provide desired functionality without the need to upgrade
Staff and skills augmentation

Staff and skills augmentation

Resourcing models that flex to meet demand during peak business periods

IT consulting services for Oracle, SAP and more

With Rimini Consult, you can receive IT consulting services for your entire ecosystem, including some of the most common software, ERP, applications, databases and related technologies.

Oracle
SAP
VMware
Salesforce
ServiceNow
Workday
Dayforce
Microsoft Dynamics

Hear what our clients have to say

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Hear what our clients have to say
Hear what our clients have to say
“

Rimini Street has always been very understanding and takes the time to check the facts, solve problems, and help us reach our goals. Therefore, we are grateful to have Rimini Street's support.”

– Shinya Hidaka, Group Manager of the Information Systems Group, Business Administration Division
Learn more
Hear what our clients have to say
Hear what our clients have to say
“

Rimini Street took the time to listen and learn about my environment, giving me clarity and peace of mind knowing what the outcome would be and how it would improve my operations.”

– Nav Pillai, Chief Information Officer
Learn more

Client Snapshots

Rimini Consult™ Project Snapshot: SAP ECC Strategy and Roadmap Development
Brochure
Rimini Consult™ Project Snapshot: SAP ECC Strategy and Roadmap Development
Read Brochure
Rimini Consult™ Project Snapshot: Unification of Corporate and Regional Systems
Brochure
Rimini Consult™ Project Snapshot: Unification of Corporate and Regional Systems
Read Brochure
Rimini Consult™ Project Snapshot: Corporate Technology System Split
Brochure
Rimini Consult™ Project Snapshot: Corporate Technology System Split
Read Brochure
Stop Overpaying: Smart ERP Cost Optimization Strategies for CIOs
Blog
Stop Overpaying: Smart ERP Cost Optimization Strategies for CIOs
Gordon Morrison
Gordon Morrison
Sr Manager, Sales Development
4 min read

Enterprise software costs are rising, yet CIOs are still expected to deliver high performance, uptime and agility with no additional resources. Adding to mounting economic pressures and digital transformation demands, software vendors are aggressively pushing for costly upgrades and cloud migrations. These replatforming projects not only disrupt operations but also drain budgets and monopolize resources, […]

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ERP Optimization That Pays for Itself: Unlocking Business Value
Blog
ERP Optimization That Pays for Itself: Unlocking Business Value
Renee Wells
Renee Wells
VP, Product Strategy
6 min read

IT and business leaders agree that enterprise resource planning (ERP) systems are viewed as a necessary evil. On one hand, ERP is a mission-critical tool that supports operations; on the other, it’s a hefty investment that feels more burdensome than beneficial. Factoring in vendor lock-in or costly rip-and-replace mandates, it comes as no surprise that […]

Read Blog
Drive Profitable Growth & Impactful Change
Story
Drive Profitable Growth & Impactful Change

How Financial Services Institutions Win with Rimini Street

Read Story
Capitalize On The VMware Disruption: It’s An Opportunity To Modernize
Analyst Research
Capitalize On The VMware Disruption: It’s An Opportunity To Modernize
Read Analyst Research
Rimini Street + ServiceNow®: Turning AI-Enabled Insights into Real Business Value
Blog
Rimini Street + ServiceNow®: Turning AI-Enabled Insights into Real Business Value
Andrew Harsch
Andrew Harsch
Product Marketing Director, Managed Services and SAAS
3 min read

I speak with IT leaders often about Rimini Street’s partnership with ServiceNow, Inc.®, and one of the most common questions received is, “What’s the value to the customer?” My answer — that depends on you.   My colleague, Marc Thames, Senior. Principal Domain Architect, ServiceNow Platform, and I go in-depth on the Rimini Street and ServiceNow […]

Read Blog
Agile ERP Transformation: Unveiling the Promise, Navigating the Pitfalls, and Realizing the Payoff
Story
Agile ERP Transformation: Unveiling the Promise, Navigating the Pitfalls, and Realizing the Payoff
Read Story

Frequently Asked Questions

What are IT professional services?

IT professional services consist of technology-related services that are designed to help organizations optimize their IT systems, strategies and operations. IT professional services typically consist of the following components and services:

  • Strategic IT consulting services: Advising on technology roadmaps, strategy, risk management and business alignment.
  • Technology assessments: Includes evaluation of specific technologies, identifying the root causes of issues within technologies and providing a path to permanently resolving the issues.
  • Staff and skills augmentation: Providing staff who have specialized skills and can meet demand during peak business periods.
  • Security strategy and hardening: Includes the assessment, design and implementation of a holistic security strategy and roadmap.
  • Cloud and database migration: Includes assistance with lifting and shifting on-premises environments to the cloud or open-source environments.
  • Interoperability and integration: Provides analysis and solutions to help future-proof technologies and provide interoperability assurance.
  • Observability and monitoring: Includes health checks and the implementation of monitoring solutions to identify potential risks.
  • Custom projects: Includes the design and implementation of niche projects and customizations to provide desired functionality without the need to upgrade.

What is the difference between IT professional services and IT consulting services?

IT professional services and IT consulting services are similar but have slightly different functions. IT consulting is more focused on strategic advice, planning, analysis and roadmap development. IT professional services are more focused on the execution of the strategic recommendations that are provided in an IT consulting engagement. Rimini Consult offers a unique blend of both professional services and consulting, providing strategic advice and roadmap development for IT departments, then executing the recommendations.

What technologies does Rimini Consult offer IT professional services and consulting services for?

Rimini Consult offers IT professional services and consulting for Oracle, SAP, VMware, Workday, Salesforce, Dayforce, ServiceNow and Microsoft Dynamics.

Additional resources

Press Release
Rimini Street Delivers Initial 2015 Global Tax, Legal and Regulatory Updates

ISO-Certified Updates Ensure Accurate Deliverables for U.S., Canada, Australia and Portugal LAS VEGAS, January 12, 2015 – Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion and […]

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Press Release
Rimini Street Announces Preliminary Fourth Quarter and Full Year 2014 Financial Results

Full Year Net Revenues of $86.7  Million, Up 42% Year Over Year Full Year Annualized Subscription Revenues of $107.1 Million, Up 43% Year Over Year Deferred Revenue of $82.8  Million, Up 41% Year Over Year Full Year Revenue Retention Rate of 95% LAS VEGAS, January 29, 2015 – Rimini Street, Inc., the leading global independent […]

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Press Release
Rimini Street Delivers Next Set of 2015 Global Tax, Legal and Regulatory Updates

ISO-Certified Update Process Ensures Accurate Global Deliverables LAS VEGAS, April 6, 2015 – Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion and Oracle Retail, today announced delivery […]

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Press Release
Rimini Street Launches Next-Generation Enterprise Software Support Services

New Service Standard Designed to Address the Opportunities and Challenges Facing Oracle and SAP Licensees LAS VEGAS – April 29, 2015 – Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle […]

Read Press Release
Press Release
Rimini Street Announces Preliminary Fiscal First Quarter 2015 Financial Results

Net Revenues of $25.9 Million, Up 40% Year over Year Deferred Revenues of $86.8 Million, Up 43% Year over Year Surpassed 1,000 Signed Clients Since Inception, Up 27% Year over Year LAS VEGAS, April 29, 2015 – Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business […]

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Press Release
Global Survey Reveals 85 Percent of SAP Licensees Not Committed to New S/4HANA

Lack of Strong Business Case, Unclear ROI, Unproven Platform, Early Stage Product Cited as Top Reasons; Only Three Percent of Respondents Using Any HANA In Their Environments Today Orlando, Fla. – SAPPHIRE NOW 2015 Conference – Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite […]

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Press Release
Rimini Street Comment on Oracle Litigation

LAS VEGAS, July 7, 2015 – Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business Suite and BusinessObjects software and Oracle Corporation’s (NYSE:ORCL) Siebel, PeopleSoft, JD Edwards, E-Business Suite, Oracle Database, Oracle Middleware, Hyperion and Oracle Retail, today issued a statement on the Oracle litigation. Statement: […]

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Press Release
Rimini Street Announces Preliminary Fiscal Second Quarter 2015 Financial Results

Net revenues of $27.8 million, up 36% year over year Deferred revenues of $91.4 million, up 49% year over year Billings of $32.4 million, up 55% year over year Closed single largest Oracle support contract to date at $6.5 million first year fees LAS VEGAS, July 8, 2015 – Rimini Street, Inc., the leading global […]

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Press Release
Rimini Street Announces Fiscal First Quarter 2015 Financial Results

Net Revenues of $25.9 Million, Up 40% Year over Year Deferred Revenues of $86.8 Million, Up 43% Year over Year Surpassed 1,000 Signed Clients Since Inception, Up 27% Year over Year LAS VEGAS, July 8, 2015 – Rimini Street, Inc., the leading global independent provider of enterprise software support services for SAP SE’s (NYSE:SAP) Business […]

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Maximize your IT team’s capabilities and business impact

Contact Rimini Street today and learn how our IT consulting services can help maximize the value of your enterprise investments for innovation and growth.

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